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What you should know about COVID-19
What is the coronavirus?
COVID-19 is a respiratory illness caused by a coronavirus that was ﬁrst identiﬁed in China. It is contagious and includes symptoms like fever, cough, and shortness of breath.
How does the virus spread?
The virus spreads from person to person through coughing and sneezing. It can also be spread through infected surfaces or objects. You may be at greater risk if you have recently lived in or traveled to regions where there are current outbreaks or if you come into contact with someone who has the virus.
Effective ways to protect yourself from the virus
Wash your hands frequently with soap for at least 20 seconds
Avoid heavily public areas and touching your eyes, nose, and mouth
Stay at home if you begin to feel unwell, even with mild symptoms
Seek medical advice or care if you develop a fever, cough, and difficulty breathing
We’re here to support you
If you think you have coronavirus:
- Contact us. We will advise you on what to do next. See our frequently asked questions below for how we handle COVID-19 evaluations.
- Call ahead before going in person to any doctor’s office.
- Don’t go to your local emergency room for COVID-19 testing. The ER is only for those who need the most critical care.
HELPFUL TIPS FOR USING OUR SERVICES
If you have questions about COVID-19, review the frequently asked questions below.
For the fastest support, we encourage you to download the mobile app or use our website to request a doctor visit.
Before your first visit, you will need to set up your account and provide a brief medical history. This will accelerate your request and help our doctors prep for your call. You can set up your account through the app or web.